Terms of Service

01Acceptance of Terms

By accessing or using the Roofers Friend platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to roofing contractors using the platform to manage their business operations.

02Description of Service

Roofers Friend provides business automation software for roofing contractors, including a dedicated business phone number, automated SMS messaging, lead pipeline management, invoicing tools, payment follow-up automation, and Google review request features. The platform is operated by Andersen Storz.

03Eligibility

You must be at least 18 years old and operate a legitimate business to use this Service. By using Roofers Friend, you represent that all information you provide is accurate and current.

04SMS Messaging and Compliance

By using the Roofers Friend platform to send SMS messages, you agree to:

• Only send messages to individuals who have contacted you or consented to receive communications from your business
• Comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines
• Not use the platform to send spam, unsolicited marketing, or illegal content
• Honor all STOP requests immediately and not re-engage opted-out recipients

You are solely responsible for ensuring your use of SMS messaging complies with applicable law.

05Subscription and Payment

Roofers Friend is offered on a subscription basis at $198 per month. Subscriptions are billed monthly and renew automatically. You may cancel at any time; cancellation takes effect at the end of the current billing period.

All payments are processed securely through Stripe. We do not store payment card information.

06Acceptable Use

You agree not to use the Service to:

• Send fraudulent, deceptive, or illegal messages to customers or leads
• Harass, threaten, or abuse any individual
• Violate any applicable local, state, or federal law
• Attempt to reverse engineer, interfere with, or overload the platform
• Share account credentials with individuals outside your business

We reserve the right to suspend or terminate accounts that violate these terms without refund.

07Business Phone Number

Roofers Friend provisions a dedicated phone number for each contractor account via Twilio. This number is tied to your active subscription. If your subscription lapses, the number may be released. We do not guarantee number availability in all area codes. Number porting is available and subject to carrier processing times.

08Limitation of Liability

Roofers Friend is provided "as is." We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including lost revenue, missed calls, or undelivered messages.

Our total liability is limited to the amount you paid in the 30 days preceding the claim.

09Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the new Terms. We will make reasonable efforts to notify active subscribers of material changes.

10Contact

Questions about these Terms? We're here.